{"id":4320,"date":"2026-10-15T16:13:49","date_gmt":"2026-10-15T14:13:49","guid":{"rendered":"https:\/\/www.stummeyer.de\/?page_id=4320"},"modified":"2026-10-15T16:27:02","modified_gmt":"2026-10-15T14:27:02","slug":"kunde-der-zukunft","status":"publish","type":"page","link":"https:\/\/www.stummeyer.de\/en\/vortrag\/kunde-der-zukunft\/","title":{"rendered":"Keynote: The Customer of the Future"},"content":{"rendered":"<div class=\"stummeyer-kski stummeyer-kdz\">\n\n\t<section class=\"kski-hero kdz-hero\">\n\t\t<div class=\"kski-hero__inner\">\n\t\t\t<div class=\"kski-hero__box\">\n\t\t\t\t<p class=\"kski-eyebrow\">Keynote The Customer of the Future<\/p>\n\t\t\t\t<h1 class=\"kski-h1\">The Customer of the Future<\/h1>\n\t\t\t\t<p class=\"kdz-claim\">How AI is changing the way customers search, compare and buy \u2014 and how companies will still reach them tomorrow.<\/p>\n\t\t\t\t<p class=\"kski-hero__intro\">Prof. Dr. Christian Stummeyer shows which expectations tomorrow\u2019s customers bring with them, how they research up front with AI assistants and what this means for marketing, sales and service. Tailored to your audience\u2019s industry, with live demos \u2014 held for manufacturers, retailers, IT providers, banks and associations. In German or English.<\/p>\n\t\t\t\t<div class=\"kski-hero__cta\">\n\t\t\t\t\t<a class=\"kski-btn\" href=\"https:\/\/www.stummeyer.de\/en\/redner-anfragen\/\"><span>Check availability<\/span><\/a>\n\t\t\t\t\t<a class=\"kski-btn kski-btn--geist\" href=\"#ansehen\">Watch the trailer<\/a>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/section>\n\n\t\t<div class=\"de-leiste\">\n\t\t<ul class=\"de-wrap\">\n\t\t\t\t\t\t<li><span class=\"de-leiste__wert\">600+<\/span><span class=\"de-leiste__text\">Keynotes &amp; talks since\u00a02016<\/span><\/li>\n\t\t\t\t\t\t<li><span class=\"de-leiste__wert\">Top 100<\/span><span class=\"de-leiste__text\">Excellent European Speakers (Handelsblatt)<\/span><\/li>\n\t\t\t\t\t\t<li><span class=\"de-leiste__wert\">CSP<\/span><span class=\"de-leiste__text\">Certified Speaking Professional<\/span><\/li>\n\t\t\t\t\t\t<li><span class=\"de-leiste__wert\">4.95 \/ 5 <span aria-hidden=\"true\">\u2605<\/span><\/span><span class=\"de-leiste__text\">732 reviews on ProvenExpert<\/span><\/li>\n\t\t\t\t\t<\/ul>\n\t<\/div>\n\t\n\t<section class=\"kski-sek\">\n\t\t<div class=\"stummeyer-kski__wrap\">\n\t\t\t<div class=\"kski-kopf\">\n\t\t\t\t<p class=\"kski-eyebrow kski-eyebrow--dunkel\">What it\u2019s about<\/p>\n\t\t\t\t<h2>Your customers have changed. Has your sales team?<\/h2>\n\t\t\t<\/div>\n\t\t\t<div class=\"kdz-thesen-wrap\">\n\t\t\t\t<figure class=\"kdz-bild\">\n\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.stummeyer.de\/wp-content\/uploads\/2026\/09\/hero-saal-publikum.jpg\" alt=\"Prof. Dr. Christian Stummeyer in front of a slide showing traditional consumers, digital immigrants and digital natives at the Logitech \u00d7 Microsoft Business Day\" loading=\"lazy\" width=\"1920\" height=\"1080\">\n\t\t\t\t\t<figcaption>Traditional consumers, digital immigrants, digital natives: the core model of the keynote, here at the Logitech \u00d7 Microsoft Business Day in Frankfurt.<\/figcaption>\n\t\t\t\t<\/figure>\n\t\t\t\t<div class=\"kdz-thesen\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"kdz-these\">\n\t\t\t\t\t\t<span class=\"kdz-these__nr\">01<\/span>\n\t\t\t\t\t\t<div><h3>Three generations of customers at once<\/h3><p>Traditional consumers, digital immigrants and digital natives don\u2019t just buy at different speeds \u2014 they buy in fundamentally different ways. Companies have to reach all three and know where the majority is heading.<\/p><\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<div class=\"kdz-these\">\n\t\t\t\t\t\t<span class=\"kdz-these__nr\">02<\/span>\n\t\t\t\t\t\t<div><h3>The customer asks the AI first<\/h3><p>Customers and buyers now research up front with ChatGPT &amp; Co. \u2014 and arrive far better prepared. Anyone who doesn\u2019t appear in the AI\u2019s answers drops out of the shortlist.<\/p><\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<div class=\"kdz-these\">\n\t\t\t\t\t\t<span class=\"kdz-these__nr\">03<\/span>\n\t\t\t\t\t\t<div><h3>Convenience sets the standard<\/h3><p>Expectations are shaped wherever buying is easiest. What platforms deliver in private life, customers will soon expect in B2B too \u2014 from the quote to service and delivery.<\/p><\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<div class=\"kdz-these\">\n\t\t\t\t\t\t<span class=\"kdz-these__nr\">04<\/span>\n\t\t\t\t\t\t<div><h3>The dream team of people and AI<\/h3><p>AI takes over research, draft quotes and service routines. The difference is still made by advice, trust and relationships \u2014 and by employees who know how to lead AI well.<\/p><\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/section>\n\n\t<section class=\"kski-sek kski-sek--hell\">\n\t\t<div class=\"stummeyer-kski__wrap\">\n\t\t\t<div class=\"kski-kopf\">\n\t\t\t\t<p class=\"kski-eyebrow kski-eyebrow--dunkel\">Tailored to your industry<\/p>\n\t\t\t\t<h2>One topic, many industries \u2013 rebuilt every time<\/h2>\n\t\t\t\t<p>Customer expectations are similar everywhere, the consequences are not. That is why the application part is rebuilt for every audience. Recent titles (translated from German):<\/p>\n\t\t\t<\/div>\n\t\t\t<div class=\"kdz-branchen\">\n\t\t\t\t\t\t\t\t<div class=\"kdz-branche\">\n\t\t\t\t\t<p class=\"kdz-branche__b\">IT &amp; telecommunications<\/p>\n\t\t\t\t\t<p class=\"kdz-branche__t\">The Customer of the Future \u2013 who will IT companies have to prepare for?<\/p>\n\t\t\t\t\t<p class=\"kdz-branche__a\">Enreach Partner Conference 2026<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"kdz-branche\">\n\t\t\t\t\t<p class=\"kdz-branche__b\">Furniture &amp; kitchen retail<\/p>\n\t\t\t\t\t<p class=\"kdz-branche__t\">Customer of the Future: AI for marketing and sales in kitchen and furniture retail<\/p>\n\t\t\t\t\t<p class=\"kdz-branche__a\">SHD Forum 2025<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"kdz-branche\">\n\t\t\t\t\t<p class=\"kdz-branche__b\">Construction<\/p>\n\t\t\t\t\t<p class=\"kdz-branche__t\">The Customer of the Future in B2B and B2C<\/p>\n\t\t\t\t\t<p class=\"kdz-branche__a\">Allg\u00e4u Building Congress 2024<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"kdz-branche\">\n\t\t\t\t\t<p class=\"kdz-branche__b\">Payments &amp; savings banks<\/p>\n\t\t\t\t\t<p class=\"kdz-branche__t\">The Customer of the Future \u2013 e-commerce and AI as growth drivers?!<\/p>\n\t\t\t\t\t<p class=\"kdz-branche__a\">22nd S-Payment Symposium<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"kdz-branche\">\n\t\t\t\t\t<p class=\"kdz-branche__b\">Insurance<\/p>\n\t\t\t\t\t<p class=\"kdz-branche__t\">The AI-Enabled Customer Journey \u2013 held in English<\/p>\n\t\t\t\t\t<p class=\"kdz-branche__a\">Insurance Innovation Night, Munich<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"kdz-branche\">\n\t\t\t\t\t<p class=\"kdz-branche__b\">Software &amp; SMEs<\/p>\n\t\t\t\t\t<p class=\"kdz-branche__t\">The Customer of the Future \u2013 how the AI megatrend will change your marketing and sales<\/p>\n\t\t\t\t\t<p class=\"kdz-branche__a\">ELO Solution Days 2023, three cities<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t<div class=\"kdz-mini-cta\">\n\t\t\t\t<a class=\"kski-btn\" href=\"https:\/\/www.stummeyer.de\/en\/redner-anfragen\/\"><span>Request the keynote for our industry<\/span><\/a>\n\t\t\t\t<span class=\"kdz-hinweis\">Three details are all it takes: occasion, audience, industry.<\/span>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/section>\n\n\t\t<section class=\"kski-sek\">\n\t\t<div class=\"stummeyer-kski__wrap\">\n\t\t\t<div class=\"kski-kopf\">\n\t\t\t\t<p class=\"kski-eyebrow kski-eyebrow--dunkel\">Recaps<\/p>\n\t\t\t\t<h2>The Customer of the Future \u2013 live on stage<\/h2>\n\t\t\t\t<p>Recaps with photos, videos and voices (in German).<\/p>\n\t\t\t<\/div>\n\t\t\t<div class=\"kdz-rb\">\n\t\t\t\t\t\t\t\t<a class=\"kdz-rk\" href=\"https:\/\/www.stummeyer.de\/auftritte\/enreach-partnerkonferenz-2026\/\">\n\t\t\t\t\t<span class=\"kdz-rk__bild\"><img decoding=\"async\" src=\"https:\/\/www.stummeyer.de\/wp-content\/uploads\/2026\/10\/enreach-partnerkonferenz-2026-keynote-stummeyer-oktogon-768x512.jpg\" alt=\"\" loading=\"lazy\"><\/span>\n\t\t\t\t\t<span class=\"kdz-rk__text\">\n\t\t\t\t\t\t<span class=\"kdz-rk__meta\">Jul 2026 \u00b7 Essen \u00b7 250 guests<\/span>\n\t\t\t\t\t\t<span class=\"kdz-rk__v\">Enreach Partnerkonferenz 2026<\/span>\n\t\t\t\t\t\t<span class=\"kdz-rk__k\">Der Kunde der Zukunft \u2013 auf wen m\u00fcssen sich IT-Unternehmen in Zukunft einstellen?<\/span>\n\t\t\t\t\t\t<span class=\"kdz-rk__mehr\">To the recap \u2192<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<a class=\"kdz-rk\" href=\"https:\/\/www.stummeyer.de\/auftritte\/b2b-communication-days-wuerzburg-2025\/\">\n\t\t\t\t\t<span class=\"kdz-rk__bild\"><img decoding=\"async\" src=\"https:\/\/www.stummeyer.de\/wp-content\/uploads\/2026\/09\/b2b-hero-saal-totale-768x432.jpg\" alt=\"\" loading=\"lazy\"><\/span>\n\t\t\t\t\t<span class=\"kdz-rk__text\">\n\t\t\t\t\t\t<span class=\"kdz-rk__meta\">Oct 2025 \u00b7 W\u00fcrzburg \u00b7 700+ guests<\/span>\n\t\t\t\t\t\t<span class=\"kdz-rk__v\">B2B Communication Days 2025<\/span>\n\t\t\t\t\t\t<span class=\"kdz-rk__k\">Wie transformieren E-Commerce und KI das B2B-Marketing?<\/span>\n\t\t\t\t\t\t<span class=\"kdz-rk__mehr\">To the recap \u2192<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<a class=\"kdz-rk\" href=\"https:\/\/www.stummeyer.de\/auftritte\/shd-forum-2025\/\">\n\t\t\t\t\t<span class=\"kdz-rk__bild\"><img decoding=\"async\" src=\"https:\/\/www.stummeyer.de\/wp-content\/uploads\/2026\/09\/shd-hero-buehne-saal-768x538.jpg\" alt=\"\" loading=\"lazy\"><\/span>\n\t\t\t\t\t<span class=\"kdz-rk__text\">\n\t\t\t\t\t\t<span class=\"kdz-rk__meta\">Jul 2025 \u00b7 Bendorf-Sayn \u00b7 200+ guests<\/span>\n\t\t\t\t\t\t<span class=\"kdz-rk__v\">SHD Forum 2025<\/span>\n\t\t\t\t\t\t<span class=\"kdz-rk__k\">Kunde der Zukunft: KI f\u00fcr Marketing und Sales im K\u00fcchen- und M\u00f6belhandel<\/span>\n\t\t\t\t\t\t<span class=\"kdz-rk__mehr\">To the recap \u2192<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<a class=\"kdz-rk\" href=\"https:\/\/www.stummeyer.de\/auftritte\/insurance-innovation-night-muenchen-2024\/\">\n\t\t\t\t\t<span class=\"kdz-rk__bild\"><img decoding=\"async\" src=\"https:\/\/www.stummeyer.de\/wp-content\/uploads\/2026\/09\/ithm-hero-buehne-publikum-768x512.jpg\" alt=\"\" loading=\"lazy\"><\/span>\n\t\t\t\t\t<span class=\"kdz-rk__text\">\n\t\t\t\t\t\t<span class=\"kdz-rk__meta\">Nov 2024 \u00b7 M\u00fcnchen \u00b7 200+ guests<\/span>\n\t\t\t\t\t\t<span class=\"kdz-rk__v\">Insurance Innovation Night 2024<\/span>\n\t\t\t\t\t\t<span class=\"kdz-rk__k\">The AI-Enabled Customer Journey: A Cross-Industry Perspective on Serving Customers<\/span>\n\t\t\t\t\t\t<span class=\"kdz-rk__mehr\">To the recap \u2192<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<a class=\"kdz-rk\" href=\"https:\/\/www.stummeyer.de\/auftritte\/bayerisch-tschechischer-unternehmertag-deggendorf-2024\/\">\n\t\t\t\t\t<span class=\"kdz-rk__bild\"><img decoding=\"async\" src=\"https:\/\/www.stummeyer.de\/wp-content\/uploads\/2026\/09\/hero-saal-titelfolie-768x576.jpg\" alt=\"\" loading=\"lazy\"><\/span>\n\t\t\t\t\t<span class=\"kdz-rk__text\">\n\t\t\t\t\t\t<span class=\"kdz-rk__meta\">Oct 2024 \u00b7 Deggendorf \u00b7 800+ guests<\/span>\n\t\t\t\t\t\t<span class=\"kdz-rk__v\">6. Bayerisch-Tschechischer Unternehmertag<\/span>\n\t\t\t\t\t\t<span class=\"kdz-rk__k\">Der Kunde der Zukunft \u2013 Wie der Megatrend KI Ihr Unternehmen ver\u00e4ndert<\/span>\n\t\t\t\t\t\t<span class=\"kdz-rk__mehr\">To the recap \u2192<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<a class=\"kdz-rk\" href=\"https:\/\/www.stummeyer.de\/auftritte\/logitech-microsoft-business-day-2022\/\">\n\t\t\t\t\t<span class=\"kdz-rk__bild\"><img decoding=\"async\" src=\"https:\/\/www.stummeyer.de\/wp-content\/uploads\/2026\/09\/hero-saal-publikum-768x432.jpg\" alt=\"\" loading=\"lazy\"><\/span>\n\t\t\t\t\t<span class=\"kdz-rk__text\">\n\t\t\t\t\t\t<span class=\"kdz-rk__meta\">Dec 2022 \u00b7 Frankfurt am Main \u00b7 80 guests<\/span>\n\t\t\t\t\t\t<span class=\"kdz-rk__v\">Logitech \u00d7 Microsoft Business Day<\/span>\n\t\t\t\t\t\t<span class=\"kdz-rk__k\">Der Kunde der Zukunft \u2013 wie der Megatrend KI Ihr Marketing und Ihren Vertrieb ver\u00e4ndern wird<\/span>\n\t\t\t\t\t\t<span class=\"kdz-rk__mehr\">To the recap \u2192<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t<div class=\"kdz-weitere\">\n\t\t\t\t<p class=\"kdz-weitere__kopf\">Also on stage with this topic<\/p>\n\t\t\t\t<div class=\"kdz-etiketten\">\n\t\t\t\t\t<span class=\"kdz-etikett\">Upper Bavarian Knowledge Forum, Rosenheim \u00b7 500+ guests<\/span><span class=\"kdz-etikett\">Allg\u00e4u Building Congress, Oberstdorf \u00b7 around 600 guests<\/span><span class=\"kdz-etikett\">S-Payment Symposium, Frankfurt \u00b7 around 340 guests<\/span><span class=\"kdz-etikett\">Domain pulse, Dresden \u00b7 300+ guests<\/span><span class=\"kdz-etikett\">German Timber Trade Day, Frankfurt<\/span><span class=\"kdz-etikett\">ELO Solution Days: Hanover, Munich, Dortmund<\/span>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/section>\n\t\n\t<section class=\"kski-sek kski-sek--hell\" id=\"ansehen\">\n\t\t<div class=\"stummeyer-kski__wrap\">\n\t\t\t<div class=\"kski-kopf\">\n\t\t\t\t<p class=\"kski-eyebrow kski-eyebrow--dunkel\">Watch first. Then decide.<\/p>\n\t\t\t\t<h2>Prof. Stummeyer on stage<\/h2>\n\t\t\t<\/div>\n\t\t\t<div class=\"kdz-videos\">\n\t\t\t\t\t\t\t\t<figure class=\"kdz-film kdz-film--gross\">\n\t\t\t\t\t<p class=\"kdz-film__kopf\">The AI trailer<\/p>\n\t\t\t\t\t<div class=\"kski-video\">\n\t\t\t\t\t\t<iframe src=\"https:\/\/www.youtube-nocookie.com\/embed\/gc3VifjA_lg?rel=0\" title=\"Redner K\u00fcnstliche Intelligenz: KI Keynote von Top-Speaker Prof. Dr. Christian Stummeyer, CSP\" loading=\"lazy\" allow=\"accelerometer; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen><\/iframe>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<figcaption class=\"kski-video__bu\">Four minutes (in German) that show how Prof. Stummeyer brings artificial intelligence to the stage \u2014 clearly, practically and with humour.<\/figcaption>\t\t\t\t<\/figure>\n\t\t\t\t\t\t\t\t<figure class=\"kdz-film\">\n\t\t\t\t\t<p class=\"kdz-film__kopf\">Trailer \u201cThe Customer of the Future\u201d<\/p>\n\t\t\t\t\t<div class=\"kski-video\">\n\t\t\t\t\t\t<iframe src=\"https:\/\/www.youtube-nocookie.com\/embed\/3Zm46QO9cxo?rel=0\" title=\"Trailer zur Keynote: Der Kunde der Zukunft &amp; Megatrend KI | Vortrag von Top-Redner Prof. Stummeyer\" loading=\"lazy\" allow=\"accelerometer; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen><\/iframe>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t\t\t\t<figure class=\"kdz-film\">\n\t\t\t\t\t<p class=\"kdz-film__kopf\">The speaker trailer<\/p>\n\t\t\t\t\t<div class=\"kski-video\">\n\t\t\t\t\t\t<iframe src=\"https:\/\/www.youtube-nocookie.com\/embed\/NQ-eUPWxh_A?rel=0\" title=\"Top-Redner Prof. Dr. Christian Stummeyer, CSP: Keynote Speaker zu KI und Digitalisierung\" loading=\"lazy\" allow=\"accelerometer; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen><\/iframe>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/section>\n\n\t<section class=\"kski-sek\">\n\t\t<div class=\"stummeyer-kski__wrap\">\n\t\t\t<div class=\"kski-kopf\">\n\t\t\t\t<p class=\"kski-eyebrow kski-eyebrow--dunkel\">Voices<\/p>\n\t\t\t\t<h2>\u201cAn outstanding speaker whom we recommend without reservation\u201d<\/h2>\n\t\t\t<\/div>\n\t\t\t<div class=\"kski-stimmen\">\n\t\t\t\t\t\t\t\t<figure class=\"kski-stimme\">\n\t\t\t\t\t<div class=\"kski-stimme__stern\" aria-hidden=\"true\">\u2605\u2605\u2605\u2605\u2605<\/div>\n\t\t\t\t\t<blockquote><p>His expert, inspiring and at the same time highly practical keynote thrilled the audience and provided valuable impulses for the future direction of the business. [\u2026] Thanks to his expertise and his closeness to the audience, Prof. Dr. Stummeyer is an outstanding speaker whom we recommend without reservation.<\/p><\/blockquote>\n\t\t\t\t\t<figcaption><cite>Antonia H., organiser of the Enreach Partner Conference 2026, on ProvenExpert (translated from German)<\/cite><\/figcaption>\n\t\t\t\t<\/figure>\n\t\t\t\t\t\t\t\t<figure class=\"kski-stimme\">\n\t\t\t\t\t<div class=\"kski-stimme__stern\" aria-hidden=\"true\">\u2605\u2605\u2605\u2605\u2605<\/div>\n\t\t\t\t\t<blockquote><p>You present the current topics around digitalisation and AI in a very practical and at the same time exciting way. Your relaxed and authentic manner and your expertise make the topics seem less complex. [\u2026] the keynote will stay with me for a while!<\/p><\/blockquote>\n\t\t\t\t\t<figcaption><cite>Andr\u00e9 K., participant at the Enreach Partner Conference 2026, on ProvenExpert (translated from German)<\/cite><\/figcaption>\n\t\t\t\t<\/figure>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<p class=\"kdz-weiter\"><b>4.95 out of 5<\/b> from 732 independent reviews on ProvenExpert. <a href=\"https:\/\/www.provenexpert.com\/prof-dr-christian-stummeyer\/\">See all reviews<\/a><\/p>\n\t\t\t\t\t\t<div class=\"kski-kopf\" style=\"margin-top:52px\">\n\t\t\t\t<p class=\"kski-eyebrow kski-eyebrow--dunkel\">Selected clients<\/p>\n\t\t\t\t<h2>Booked by retail, manufacturers, IT and financial services<\/h2>\n\t\t\t<\/div>\n\t\t\t<div class=\"thema-logos\">\n\t\t\t\t\t\t\t\t<div class=\"thema-logo\"><img decoding=\"async\" src=\"https:\/\/www.stummeyer.de\/wp-content\/uploads\/logos\/Allianz-Logo.svg\" alt=\"Allianz Logo\" loading=\"lazy\"><\/div>\n\t\t\t\t\t\t\t\t<div class=\"thema-logo\"><img decoding=\"async\" src=\"https:\/\/www.stummeyer.de\/wp-content\/uploads\/logos\/Deloitte-Logo.svg\" alt=\"Deloitte Logo\" loading=\"lazy\"><\/div>\n\t\t\t\t\t\t\t\t<div class=\"thema-logo\"><img decoding=\"async\" src=\"https:\/\/www.stummeyer.de\/wp-content\/uploads\/logos\/DENIC-Logo.svg\" alt=\"DENIC Logo\" loading=\"lazy\"><\/div>\n\t\t\t\t\t\t\t\t<div class=\"thema-logo\"><img decoding=\"async\" src=\"https:\/\/www.stummeyer.de\/wp-content\/uploads\/logos\/ELO_Digital_Office-Logo.svg\" alt=\"ELO Digital Office Logo\" loading=\"lazy\"><\/div>\n\t\t\t\t\t\t\t\t<div class=\"thema-logo\"><img decoding=\"async\" src=\"https:\/\/www.stummeyer.de\/wp-content\/uploads\/logos\/Enreach-Logo.svg\" alt=\"Enreach Logo\" loading=\"lazy\"><\/div>\n\t\t\t\t\t\t\t\t<div class=\"thema-logo\"><img decoding=\"async\" src=\"https:\/\/www.stummeyer.de\/wp-content\/uploads\/logos\/Ernstings_family-Logo.svg\" alt=\"Ernsting&#039;s family Logo\" loading=\"lazy\"><\/div>\n\t\t\t\t\t\t\t\t<div class=\"thema-logo\"><img decoding=\"async\" src=\"https:\/\/www.stummeyer.de\/wp-content\/uploads\/logos\/HolzLand-Logo.svg\" alt=\"HolzLand Logo\" loading=\"lazy\"><\/div>\n\t\t\t\t\t\t\t\t<div class=\"thema-logo\"><img decoding=\"async\" src=\"https:\/\/www.stummeyer.de\/wp-content\/uploads\/logos\/Logitech-Logo.svg\" alt=\"Logitech Logo\" loading=\"lazy\"><\/div>\n\t\t\t\t\t\t\t\t<div class=\"thema-logo\"><img decoding=\"async\" src=\"https:\/\/www.stummeyer.de\/wp-content\/uploads\/logos\/Markant-Logo.svg\" alt=\"MARKANT Logo\" loading=\"lazy\"><\/div>\n\t\t\t\t\t\t\t\t<div class=\"thema-logo\"><img decoding=\"async\" src=\"https:\/\/www.stummeyer.de\/wp-content\/uploads\/logos\/MediaMarktSaturn-Logo.svg\" alt=\"MediaMarktSaturn Logo\" loading=\"lazy\"><\/div>\n\t\t\t\t\t\t\t\t<div class=\"thema-logo\"><img decoding=\"async\" src=\"https:\/\/www.stummeyer.de\/wp-content\/uploads\/logos\/Microsoft-Logo.svg\" alt=\"Microsoft Logo\" loading=\"lazy\"><\/div>\n\t\t\t\t\t\t\t\t<div class=\"thema-logo\"><img decoding=\"async\" src=\"https:\/\/www.stummeyer.de\/wp-content\/uploads\/logos\/Olympus-Logo.svg\" alt=\"Olympus Logo\" loading=\"lazy\"><\/div>\n\t\t\t\t\t\t\t\t<div class=\"thema-logo\"><img decoding=\"async\" src=\"https:\/\/www.stummeyer.de\/wp-content\/uploads\/logos\/Porsche-Logo.svg\" alt=\"Porsche Logo\" loading=\"lazy\"><\/div>\n\t\t\t\t\t\t\t\t<div class=\"thema-logo\"><img decoding=\"async\" src=\"https:\/\/www.stummeyer.de\/wp-content\/uploads\/logos\/Siemens-Logo.svg\" alt=\"Siemens Logo\" loading=\"lazy\"><\/div>\n\t\t\t\t\t\t\t\t<div class=\"thema-logo\"><img decoding=\"async\" src=\"https:\/\/www.stummeyer.de\/wp-content\/uploads\/logos\/Sparkasse-Logo.svg\" alt=\"Sparkasse Logo\" loading=\"lazy\"><\/div>\n\t\t\t\t\t\t\t\t<div class=\"thema-logo\"><img decoding=\"async\" src=\"https:\/\/www.stummeyer.de\/wp-content\/uploads\/logos\/TUI-Logo.svg\" alt=\"TUI Logo\" loading=\"lazy\"><\/div>\n\t\t\t\t\t\t\t\t<div class=\"thema-logo\"><img decoding=\"async\" src=\"https:\/\/www.stummeyer.de\/wp-content\/uploads\/logos\/Vogel_Communications_Group-Logo.svg\" alt=\"Vogel Communications Group Logo\" loading=\"lazy\"><\/div>\n\t\t\t\t\t\t\t\t<div class=\"thema-logo\"><img decoding=\"async\" src=\"https:\/\/www.stummeyer.de\/wp-content\/uploads\/logos\/Zurich_Insurance_Group-Logo.svg\" alt=\"Zurich Insurance Group Logo\" loading=\"lazy\"><\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/section>\n\n\t<section class=\"kski-sek kski-sek--hell\">\n\t\t<div class=\"stummeyer-kski__wrap\">\n\t\t\t<div class=\"kski-kopf\">\n\t\t\t\t<p class=\"kski-eyebrow kski-eyebrow--dunkel\">Frequently asked questions<\/p>\n\t\t\t\t<h2>What organisers want to know before booking<\/h2>\n\t\t\t<\/div>\n\t\t\t<div class=\"kski-faq\">\n\t\t\t\t\t\t\t\t<details class=\"kski-faq__item\">\n\t\t\t\t\t<summary><h3>Which industries is the keynote suitable for?<\/h3><\/summary>\n\t\t\t\t\t<p>For anyone who wants to win and keep customers \u2014 manufacturers, retail, IT and software providers, banks, insurers and associations. It has been held for system integrators, in kitchen and furniture retail, in construction, for savings banks and for insurers, among others.<\/p>\n\t\t\t\t<\/details>\n\t\t\t\t\t\t\t\t<details class=\"kski-faq__item\">\n\t\t\t\t\t<summary><h3>Is it about B2C or B2B?<\/h3><\/summary>\n\t\t\t\t\t<p>Both. The starting point is consumer behaviour; the keynote then shows how the same expectations arrive in B2B with a delay \u2014 among buyers, specialist dealers and business customers.<\/p>\n\t\t\t\t<\/details>\n\t\t\t\t\t\t\t\t<details class=\"kski-faq__item\">\n\t\t\t\t\t<summary><h3>How much artificial intelligence is in the keynote?<\/h3><\/summary>\n\t\t\t\t\t<p>A lot, but from the customer\u2019s point of view: how customers use AI assistants to research up front, what that means for being found (generative engine optimisation) and where AI already works alongside marketing, sales and service today \u2014 with live demos.<\/p>\n\t\t\t\t<\/details>\n\t\t\t\t\t\t\t\t<details class=\"kski-faq__item\">\n\t\t\t\t\t<summary><h3>Can the keynote be combined with a dialogue or a poll?<\/h3><\/summary>\n\t\t\t\t\t<p>Yes. At the Enreach Partner Conference, for example, it was followed by an on-stage dialogue with the head of sales, and two audience polls were evaluated live. Q&amp;A sessions, panels or a follow-up workshop are also possible.<\/p>\n\t\t\t\t<\/details>\n\t\t\t\t\t\t\t\t<details class=\"kski-faq__item\">\n\t\t\t\t\t<summary><h3>Is the keynote available in English?<\/h3><\/summary>\n\t\t\t\t\t<p>Yes. Prof. Stummeyer gives this keynote in German or English \u2014 for example \u201cThe AI-Enabled Customer Journey\u201d at the Insurance Innovation Night in Munich. Usual length is 40 to 60 minutes, often followed by Q&amp;A.<\/p>\n\t\t\t\t<\/details>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/section>\n\n\t<section class=\"kski-schluss\">\n\t\t<div class=\"stummeyer-kski__wrap\">\n\t\t\t<p class=\"kski-eyebrow\">The Customer of the Future<\/p>\n\t\t\t<h2>Your customers are already in the future. Bring your audience there.<\/h2>\n\t\t\t<p>Three details are all it takes: occasion, audience and industry. From these, a concrete proposal follows promptly on how the keynote will be tailored to your event \u2014 with focus areas, examples from your industry and live demos where appropriate.<\/p>\n\t\t\t<a class=\"kski-btn\" href=\"https:\/\/www.stummeyer.de\/en\/redner-anfragen\/\"><span>Check date and availability<\/span><\/a>\n\t\t<\/div>\n\t<\/section>\n\n<\/div>\n\t\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":0,"featured_media":0,"parent":3765,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"content-type":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-4320","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.stummeyer.de\/en\/wp-json\/wp\/v2\/pages\/4320","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.stummeyer.de\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.stummeyer.de\/en\/wp-json\/wp\/v2\/types\/page"}],"replies":[{"embeddable":true,"href":"https:\/\/www.stummeyer.de\/en\/wp-json\/wp\/v2\/comments?post=4320"}],"version-history":[{"count":2,"href":"https:\/\/www.stummeyer.de\/en\/wp-json\/wp\/v2\/pages\/4320\/revisions"}],"predecessor-version":[{"id":4323,"href":"https:\/\/www.stummeyer.de\/en\/wp-json\/wp\/v2\/pages\/4320\/revisions\/4323"}],"up":[{"embeddable":true,"href":"https:\/\/www.stummeyer.de\/en\/wp-json\/wp\/v2\/pages\/3765"}],"wp:attachment":[{"href":"https:\/\/www.stummeyer.de\/en\/wp-json\/wp\/v2\/media?parent=4320"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}